TER ZOU!

    High temperatures: take the right precautions

    A heatwave is currently affecting part of mainland France.

    We invite our travellers to:

    • bring water with them so they can stay hydrated regularly during their journey;
    • take care of vulnerable passengers (children and the elderly);
    • alert the flight captain or a member of staff if a passenger feels unwell.

    The vast majority of trains are air-conditioned

    7 out of 10 Transilien services, almost all TER regional trains, and all TGV INOUI, OUIGO and INTERCITÉS services.

    If the air-conditioning system on your train fails, please speak to the train manager or let us know via a private message through our designated contact channels, providing details of your train (number, departure point and time, destination, etc.).

    Contact us

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