Bot TGV INOUI

Travelling with TGV INOUI? Our virtual assistant is at your disposal for any travel-related request. Instructions for use.

Updated on 12 May 2024

5-minute read

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Why should you interact with the TGV INOUI virtual assistant?

The bot TGV INOUI provides you with useful information, directs you to the digital space carrying the information you're looking for or, if necessary, puts you in touch with customer service.

You'll be able to find an immediate answer at every stage of your journey, completely independently and effortlessly.

At any time, you'll have the option of being put in touch with an advisor if you need further help.

When can I talk to the TGV INOUI bot?

It answers your questions about TGV INOUI services, the preparation and progress of your journey, and informs you in real time about the status of your train.

Chat with the TGV INOUI bot

How do I use the TGV INOUI virtual assistant?

Our bot is accessible free of charge and without download, from your smartphone, tablet or computer:

from your browser, by typing "TGV INOUI" in the search bar;
on board TGV INOUI trains on Le Portail TGV INOUI;
from this site, sncf-voyageurs.com, via pages TGV INOUI "Contact us"

It's easy to interact with the INOUI TGV bot. Simply ask your question in the "send a message" field, or choose one of the topics suggested on the buttons.

The TGV INOUI bot speaks French only.

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