Our markets and regions

From long-distance journeys to short trips, we criss-cross France from one end to the other, as well as parts of Europe. With our trains connecting with one another, we provide services to 3,000 towns and cities across France.

Through our brands TER, Transilien, TGV INOUI, OUIGO and INTERCITÉS, as well as our rolling stock maintenance workshops, we maintain a strong presence in all metropolitan regions (excluding Corsica).

All these markets are now open to competition, whether through tenders organised by transport authorities or via open access.

With a view to improving regional connectivity, TER designs and operates SNCF Voyageurs’ public transport services on behalf of the 11 regions in France, which are now transport organising authorities (AOTs).

These publicly funded transport contracts were opened up to competition in 2019, and competitive tendering has been mandatory since 2023. Led by the regional transport organising authorities, these tenders provide an opportunity to showcase our expertise and continue our ongoing commitment to improving the service provided to passengers.

As the long-standing operator of regional routes, we have the advantage of being able to offer a comprehensive and fully integrated package: commercial services (including bespoke services and fares), passenger information, ticketing, transport and maintenance.

As an operator of trams, RER services and trains, Transilien is a leader in transport within densely populated areas. Its network in Île-de-France, a region with a population of 12 million, comprises 15 lines. This expertise in densely populated areas makes Transilien a showcase for our performance in managing passenger flows and train services.

The lines currently operated by Transilien are set to be gradually opened up to competition from December 2023.

Across all regions, we are rolling out a multimodal service combining, as appropriate, trains, RER services, trams or coaches; the natural complementarity with the urban transport services provided by Keolis (link), a subsidiary of the SNCF Group, is also one of our strengths in strengthening the transport network across the region.

With over 200 destinations, criss-crossing France from north to south and east to west, our TGVs (TGV INOUI and OUIGO) are a familiar sight across the countryside.

Since 2020, high-speed lines have been open to competition under the open-access scheme.

Our INTERCITÉS trains, both day and night services, are now strengthening their presence across the regions, offering medium- and long-distance journeys accessible to all. The operation of certain lines is ensured through an agreement with the State, the organising authority: these are the Trains d’Équilibre du^Territoire¹(regional balance trains), or trains of regional interest. From December 2023, the renewal of these contracts will also be subject to a competitive tendering process.

Thanks to our know-how and expertise as an established operator, as well as our capacity for innovation in both services and technology, we view competitive tendering as a catalyst in our pursuit of performance and competitiveness.

This opening up of the market also offers us the opportunity to continue our expansion in the European market, building on our experience with Eurostar and TGV Lyria.

The arrival of new airlines on domestic routes is accompanied by fair and non-discriminatory access to our maintenance centres: an opportunity for our industrial division to offer its range of services to the new operators. The same applies to our subsidiary Masteris, with its range of services covering the entire lifecycle of rolling stock.

For its part, our subsidiary SNCF Connect & Tech is supporting the growing digitalisation of transport, both in service delivery and in the way passengers use these services. It is therefore working to develop new distribution and information services for passengers and to continuously improve the features and performance of SNCF Connect, our e-commerce site, and its app.

Our markets are changing, and new ones will emerge. Our aim is to keep pace with changing lifestyles and habits by continuing to provide relevant solutions to the needs of all our customers and by focusing more than ever on our core business: green mobility.