Our markets and territories

From long journeys to short trips, we criss-cross France and part of Europe. Our trains connect with each other to reach 3,000 towns and cities in France.

With our TER, Transilien, TGV INOUI, OUIGO and INTERCITÉS brands, as well as our rolling stock maintenance workshops, we are present in every region of mainland France (excluding Corsica).

All these markets are now open to competition, either through invitations to tender on behalf of the organising authorities, or through open access.

At the service of regional networking, TER designs and operates the SNCF Voyageurs public transport offer on behalf of the 11 regions in France, which are today the Transport Organising Authorities (AOT).

These conventional transport contracts are open to competition in 2019, and calls for tender have been mandatory since 2023. Conducted by the regional transport organising authorities, these invitations to tender are an opportunity to showcase our expertise and pursue our ongoing commitment to improving the service provided to passengers.

As the historic operator of regional lines, we have the advantage of being able to offer a complete and fully integrated service: commercial services (including ad hoc services and fares), passenger information, ticketing, transport and maintenance.

Operator of trams, RER and trains, Transilien is the leader in mobility in densely populated areas. Its network comprises 15 lines in the Île-de-France region, home to 12 million people.This expertise in the densely populated area makes Transilien a demonstrator of our performance in passenger flow and traffic management.

The lines currently operated by Transilien will be gradually opened up to competition from December 2023.

In all the regions, we are deploying a multimodal offer combining, depending on the case, train, RER, tram or coach; the natural complementarity with the urban transport offer of Keolis (link), a subsidiary of the SNCF group, is also one of our assets for reinforcing the regional network.

With more than 200 destinations, criss-crossing France from north to south and east to west, our TGVs (TGV INOUI and OUIGO) are no strangers to the countryside.

Since 2020, high-speed lines have been open to competition.

Our INTERCITÉS trains, both day and night, are now making their presence felt in the regions, with medium- and long-distance journeys accessible to all. Certain lines are operated under an agreement with the State, the organising authority: these are the Trains d'Équilibre du ^Territoire1, or trains of territorial interest. From December 2023, the renewal of these tenders will also be subject to a call for tenders.

Thanks to our know-how and expertise as an incumbent operator, as well as our capacity to innovate in terms of services and technology, we see competitive tendering as an accelerator in our quest for performance and competitiveness.
 

It also gives us the opportunity to continue our development on the European market, building on our experience with Eurostar and TGV Lyria.

The arrival of new companies on domestic routes is accompanied by fair and non-discriminatory access to our maintenance technical centres: an opportunity for our industrial department to offer its catalogue of services to the new operators. The same applies to our subsidiary Masteris, with its range of services covering the entire rolling stock life cycle.

For its part, our subsidiary SNCF Connect & Tech is supporting the growing digitalisation of mobility, both in terms of service production and passenger use. It is working to develop new distribution and information services for passengers and to constantly improve the functions and performance of SNCF Connect, our e-commerce site, and its application.

Our markets are changing, and new ones will emerge. Our ambition is to keep pace with changing lifestyles and uses by continuing to provide relevant solutions to the needs of all our customers, and by capitalising more than ever on our core business, green mobility.