Our Pro offer

The Pro INTERCITÉS offer (available only on trains with compulsory reservation) has been created to make your travel easier and to adapt to your schedule, even at the last minute.

With the Pro INTERCITÉS offer, you can :

• exchange your ticket and have it refunded free of charge before the train ^departs1;
• exchange and have your ticket refunded free of charge up to 2 hours after train departure, under certain ^conditions2.

With the Pro INTERCITÉS ticket, take advantage of e-ticket services, Pro Express and Grand Voyageur ticket offices and Pro Express kiosks.You no longer need to stamp your ticket, and you can exchange or cancel it directly online, right up until the departure of your train.

In your INTERCITÉS train, you benefit from wifi service and power sockets in First Class.

At stations, your Pro ticket gives you access to Grand Voyageur lounges, available at Bordeaux Saint-Jean, Lyon Part-Dieu, Marseille Saint-Charles, Nantes and Paris Lyon stations.

Take advantage of the INTERCITÉS Pro lounge at Paris-Bercy station.

The lounge is reserved exclusively for INTERCITÉS customers, and our service provider La conciergerie Solidaire is on hand to welcome you Monday to Friday from 6.30am to 7pm (excluding public holidays).

To access the INTERCITÉS Pro lounge at Paris-Bercy station, you must :

• be a member of the Grand Voyageur Le Club or Service T program, or of the Grand Voyageur Plus program;
• be in possession of an INTERCITÉS ticket of the day at PRO First Class fares, i.e. :
  • a Flex Première ticket ;
  • a Liberté Première ticket;
  • a ticket at a negotiated Première or discounted Première fare;
  • a First class package;
  • a military or similar fare in Première.