Contravention
Updated on 24 June 2025
5-minute readHow to pay your fine?
Have you been fined and would like to pay your fine? Go to the payment platform. Enter your name, your fine number and your bank details.
Your fine is paid in 3 clicks on a 100% secure platform.
Your 100% secure payment
Our payment platform uses SSL/TLS and 3D-Secure technologies (or Verified by visa and MasterCard SecureCode). So you can enter your bank details with complete peace of mind.
Would you prefer to pay differently?
You have 3 options:
- Send a letter with your check payable to SNCF-VOYAGEURS to the address of one of the centers listed on the back of your payment slip, or to the address indicated on the reminder letter.
- Contact our collection centers by telephone on 09 48 220 000 (price of a local call) from 8.15 a.m. to 6.30 p.m. Monday to Friday, except public holidays.
- Pay by cash, credit card or cheque directly at the station with your payment slip.
Your payment deadlines
The infringement notice constitutes a proposal for a penal transaction, in accordance with articles 529 et seq. of the French Code of Criminal Procedure. By settling within the legal time limit of 3 months, you avoid being prosecuted.
After 3 months, the official report is forwarded to the public prosecutor. You will then be liable for an increased fixed fine of between €180 and €375.
The offence of habitual fraud is punishable by 6 months' imprisonment and a €7,500 fine. Habitual fraud is deemed to have been committed if, over a period of 12 months or less, the person concerned has been convicted of more than 5 tickets for travelling without a ticket or with an invalid or incomplete ticket, which have not resulted in a settlement under article 529-3 of the French Code of Criminal Procedure. If you have given a false identity, the intentional declaration of a false address or identity is punishable by a fine of €3,750.
You have a complaint
Would you like to make a claim following a parking ticket?
For a period of 3 months after the date of the offence, you can :
- either lodge a complaint on the dedicated website on the link below
- or send a written protest to SNCF Voyageurs at the address of the collection center shown on the ticket payment slip or at the address shown on the reminder letter.
Once the protest has been forwarded to the public prosecutor (article 529-5 of the Code of Procedure), the latter will rule on the validity of your request. In the event of rejection and failure to settle within the allotted time, you will be subject to criminal prosecution.
- articles 529-3 to 529-5 of the French Code of Criminal Procedure
- articles L2241-1 et seq. of the French Transport Code
The transaction involves the payment of a lump-sum indemnity and, where applicable, the sum due for transport, to the operator for whom the security service is provided.
This payment is made :
- Either, at the time of detection of the offence, into the hands of an agent mentioned in paragraph I, subparagraph 4° or 5° of article L.2241-1 of the French Transport Code;
- Or, within three months of the discovery of the offence, to the operator's department mentioned in the first paragraph of the settlement proposal; in the latter case, the cost of setting up the file is added to the sums due.
To find out more about the management of your personal data and your rights, click here.
Contact us
Would you like further information on payment methods?
Contact our collection centers by telephone on 09 48 220 000 (price of a local call) from 8.15 a.m. to 6.30 p.m. Monday to Friday, except public holidays, or submit your claim via our dedicated platform. The platform is fully secure and accessible 24 hours a day, 7 days a week.
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