Our contact points

    Picto Téléphone

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    Picto discussion

    Through our virtual assistants

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    Facebook

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    WhatsApp

    QR Code d'accès à Whatsapp pour SNCF Voyageurs

    Our agents are available at from 7am to 10pm for enquiries regarding traffic information, and from 8am to 8pm for other matters.

    Send us a WhatsApp message by scanning the QR code opposite from your computer or by clicking the button below on your mobile.

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    See also

    Request and claim

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    Questions and answers

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    Header : © Matthieu Raffard

    WhatsApp : © SNCF Voyageurs

    See also : © © SNCF Voyageurs / Visuel réalisé avec la synergie de l'Humain et de l'IA / Sébastien Godefroy